• Performing and ensuring onsite support at the site as well as in the area zone
  • 2nd/ 3rd level support remote as well as on-site support
  • Installation, relocation and provisioning of hardware at the user's workstation
  • Hands On for server, network, TPM, firewall, backup, etc.
  • Support for video conferencing
  • Implementation of rollout activities
  • Documentation of troubleshooting
  • Taking over the current activities from the IT infrastructure
  • Willingness for business trips to other locations (national)
  • Willingness to be on call outside working hours as well as on weekends/holidays


  • Successfully completed computer science education or comparable qualification
  • Experience in ITIL environment and in 2nd / 3rd level support of IT environments
  • Fluent in German and English, both written and spoken
  • Good knowledge and experience in project collaboration
  • Very good knowledge in Office, AD, Exchange, Lotus Notes, Printer TPM, MDM, Windows Server, Citrix environment is an advantage
  • Very good knowledge of notebooks, workstations, thin clients, networks
  • Enthusiasm for working in onsite support
  • Independent, committed, structured as well as professional working in a team
  • Systematic thinking, methodical approach and creativity
  • Distinct communicative and social competence to cooperate and coordinate with users as well as with the team and other departments
  • High level of commitment, motivation, ability to work in a team and under pressure
  • Assertiveness, flexibility, intercultural competence and willingness to travel

At Rheinmetall, your strengths and experience are worth something. We also highly value diversity and equal opportunity. We look forward to receiving your application.


We offer you a creative, dynamic working environment in which you play a central role as an IT specialist. In order to meet the ever-increasing requirements in the areas of mobility and security, we need your expertise. As an employee in our company, you will benefit from a positive working atmosphere in which you can feel comfortable in the long term. Together with your motivated colleagues, you will work with us on new exciting and extraordinary technologies and products for global markets.

At our locations we offer you:

  • Attractive remuneration as well as flexible working time models
  • Mobile working 
  • Fitness and health offers 
  • Corporate benefits platform


Rheinmetall AG, publicly listed and based in Düsseldorf, Germany, is a powerful, internationally successful corporation. As an integrated technology group, Rheinmetall is a market leader in the areas of environmentally friendly mobility and threat-appropriate security technology. Rheinmetall commands a foremost position as a global first-tier supplier to the automotive industry for modules and systems. Furthermore, Rheinmetall is Europe’s foremost supplier of defence and security technology and a longstanding partner of the armed forces.


Central contact person: Mr. Bayer

Central recruiting hotline:

+49 (0) 2131 5350 7667